Skip to main content

Support from local residents


Your Shout engage with local folk for developers, housebuilders, local authorities, energy and infrastructure companies, primarily in the built environment industries.

We help discover local, suitable support, in numbers, and get residents to voice that support at committee. We've not come across another agency that has a similar approach or comes close to our results. Our processes have been audited by an international law firm.

We write consultation reports, host public exhibitions, workshops and charettes, have our own consultation portal, and - through our parent company Thorncliffe - engage with councillors at planning committee.

 

Our products

Letters of support We work in partnership with local folk to help them support or comment on planning applications, in large numbers, that are relevant and local. Our unique service discovers on average 20,000 folk a year that want to support homes, energy or other projects and gives them a voice.
 View a Support Report here


Voice at committee We discover people who want to voice their support at committee, whether that's through us, or by attending the committee. This is a powerful tool to give comfort to councillors that local folk support their scheme.
 Watch a video here


CommunityUK consultation platform CommunityUK is an online consultation platform and the best way to engage with folk. It's highly accessible, feature-rich and used by local authorities as well as the private sector. It's a cost-effective, time-efficient way of starting the buy-in process from local folk.
 Watch a few communityUK events here


Public exhibitions and reports We've been putting on the traditional exhibition for clients for over 25 years. We manage the whole process, from designing boards, inviting folk, and staffing the event. We write SCIs - or Statement of Community Involvement Reports - for submission with the application.


Representative polling Representative polling is an alternative or complementary pre-application consultation approach that's proactive and discovers what folk think. We'll often find the silent majority in favour of a scheme, and show that folk want the application to go forward.



And from the Thorncliffe brand



Political Communications Politics has been the bed-rock of the Thorncliffe business since we were established in 1999. Our success rate at gaining a resolution to grant is 95%, where we undertake the pre-application consultation. We are staffed with senior councillors, council leaders and political activists.


Political and Stakeholder Risk report The most sensible approach for any developer, either prior to acquisition of a site or the planning process, is to undertake comprehensive research into what local folk think. That can include councillors, local stakeholders or even local people.



More Your Shout products



Charettes and workshops Charettes and workshops bring stakeholders and client teams together to enable local folk to share insider knowledge, identify opportunities for community benefit, organise site visits and alleviate concerns.


Construction engagement We work with neighbours during the construction phase, with newsletters, websites, and freephone response, to update folks, minimise impacts and local for local benefit like sponsorship.
 Watch a video here

The 10 stages of an application

📊 Stakeholder Risk Report

Local political and community stakeholder risk assessment.

---

🏛️ Councillor Engagement

Meetings with senior councillors, ward councillors, parish councils, and key groups.

---

🧠 Charrette / Workshop

Collaborative sessions to shape proposals with stakeholders.

---

🖥️ Public Exhibition

Digital engagement via CommunityUK, with optional in-person events.

---

📈 Representative Polling

Robust polling to finalise and validate consultation outcomes.

---

📄 SCI Report

Statement of Community Involvement and application submission.

---

⚖️ Statutory Engagement

Council-led statutory consultation process.

---

✉️ Post-Application Engagement

Ongoing outreach and letters of support.

---

🎤 Committee Preparation

Political liaison and preparation for planning committee.

---

🏗️ Construction Engagement

Community engagement throughout construction.

 

Share your View

Quick tour of the company

Leading a team of around 20 people, our leadership comes from Managing Director Richard Patient and Chief Commercial Officer Matt Harmer.  Here's a quick tour of the company:

Our parent company Thorncliffe was established in 1999, in Thorncliffe Road, near Brixton.

Thorncliffe Road

One of our earliest projects was the £4.5bn Brent Cross Cricklewood scheme, one of the most ambitious projects across Europe.

BXC

We were part of the radical change in terms of residential accommodation, with Pan Peninsula on the Isle of Dogs started in the mid 2000s. Our skills are now helping to transform numerous other boroughs, villages and cities across and the UK.

Pan Peninsula

Since our beginning, our Your Shout brand helped us win campaigns on estates such the Aylesbury and Heygate in Southwark, West Hendon and Stonegrove in Barnet, and South Kilburn in Brent. Our fieldwork team is now driving our success in discovering folk to write letters of support.

Your Shout

We've now worked on countless major schemes, including for instance both AFC Wimbledon to Wimbledon AELTC Tennis.

Wimbledon

We've also been at the forefront of the renewable sector, working extensively on wind farms until 2015, and now on solar, BESS, data centres, as well as wind.

Wind

We are one of only a handful of companies that has had a Code of Conduct approved by ORCL – the Office of the Registrar of Consultant Lobbyists, the semi-autonomous government body that “regulates” our industry. That’s because we adhere to a externally-enforced code of conduct.

UK Government

We're also one of the very few in our industry to have achieved the Investors in People Gold standard, which helps ensure we delivered best practice in everything we do.

Wimbledon

Trusted by our Clients

Vistry
Ballymore
Bellway
Big Yellow
Goldcrest
Corporation of the City of London
Brent Council
Colchester City Council
RWE
Savills
Aura
Kier
Lidl
Bouygues
Shurgard
Surrey County Council
Camden
LGL
London Land
London Realty
Low Carbon
Mac Mic
N&S
NHG
Pocket
PPHE
Ptarmighan
Push
Reef
Regent
RBG
Galliard
TW
AELTC
Topland
Workspace
RLAM
Wimbledon AFC
Burlington
Berkeley

Where we've worked




Frequently Asked Questions (FAQs)

  • Yes of course they are, in the same way objectors are allowed to canvass for objections.  We've had an opinion from a international legal firm that studied our processes and they concluded that there is no reason why councils should not upload and report on the comments from post-app engagement from Your Shout. Indeed they conclude that there is a small JR risk if the council does not take these comments into account. 

  • Lots of people do.  You probably know yourself lots of people who believe in development, but never actually make their voice heard - they are called the "silent majority".  We all know that younger people tend to be in favour, as do some other demographics.  Our job is to find them.

  • Most certainly.  We organise exhibitions, and have our own consultation portal, communityUK.  We organise workshops, charettes, talk to stakeholders and politicians.  We produce SCIs - or Statements of Community Involvement.  In fact, we do all the things you'd expect a consultation company to do, and more.

  • Yes, it's a matter of public record that several of our schemes we worked on have benefited from having thousands of letters of support. Of course, if you just want to identify 50 residents to write letters, we can do that too.

  • Yes, we are part of Thorncliffe.

    We also operate the communityUK consultation platform.

    We mange the Local Councils database.






Your Shout engage with local folk for developers, housebuilders, local authorities, energy and infrastructure companies, primarily in the built environment industries.
Your Shout engage with local folk for developers, housebuilders, local authorities, energy and infrastructure companies, primarily in the built environment industries.