We start every project by preparing detailed research on our site, its local environment and its local people. Our Head of Research David Boothroyd, a nationally-regarded psephologist prepares a stakeholder matrix so that we can be sure that we have consulted all interested parties.

We look in to local history, local building typologies, planning policy, daily movements and most importantly the local community. We use a variety of mapping techniques (which may use video, sound recordings and photography) to present our research.

We go to meet stakeholders in their homes, at residents' association meetings and local community group meetings. We build relationships with our consultees from an early stage, and take initial soundings to help develop our consultation strategy.

Our consutees help to develop our designs by offering vital insider information about our site; by offering ideas for how the community can benefit from the scheme; and by offering their critique of proposals.